1. Scope
This policy explains how Polivio Atelier handles information collected through polivio.bond, contact requests, service planning, and studio communications.
2. Information we receive
When you contact us, we may receive your name, email address, phone number, vehicle details, and the contents of your message. We do not request payment card details through this website.
3. How information is used
We use submitted information to respond to inquiries, prepare service discussions, coordinate appointments, improve our customer experience, and meet legal obligations. We do not sell personal information.
4. Local storage
The catalog uses browser local storage for tracked services, cart selections, theme preference, and the cookie-banner choice. This information remains on your device unless you clear it.
5. Retention and security
We retain inquiry information only as long as reasonably necessary for communication, service records, accounting, dispute resolution, or legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
6. Your choices
You may ask us to access, correct, or delete personal information by emailing [email protected]. You can clear local storage through your browser settings.
7. Contact
Questions about this policy can be sent to [email protected] or +1 (415) 555-0186.